Frequently Asked Questions:
What is Tropical Stone?
Established in 2001, Tropical Stone is a natural stone wholesale distributor dedicated to bringing you an impressive experience while selecting your finest ornamental stone from hundreds of colors and patterns of natural stone from different parts of the world.
We work with many Contractors, Designers and Fabricators to bring the natural beauty of stone to any size project, but we do not do the actual cutting and installation.
What are your hours?
We are open Monday through Friday from 8:30am to 5:00pm, with the last appointment at 4:00pm.
We are also open on Saturdays, from 9:00am to 2:00pm. Appointments are Recommended – last appointment at 1:00pm.
Do you move slabs on Saturdays? No, as we do not have full staff on Saturdays, so Cranes used to select individual stone “slabs” are not in operation on Saturdays, but Customers may ask to have their slabs made “viewable” for tagging prior to Saturday.
How do I get to Tropical Stone? We are located in Malvern, Pennsylvania, which is approximately 25 miles or 35 minutes West of Center City Philadelphia.
Please use the following link to get more direction details.
Can I move slabs on my own? Absolutelly not. Do not attempt in any circumstances to move slabs. Only our staff can perform this task in our warehouse.When visiting Tropical Stone, your safety is very important to us, so we ask your cooperation in following these safety guidelines.
Can I bring my kids? This is not a safe environment for children, so we strongly recommend that you make arrangements not to bring them. Children under the age of 13 are not allowed in the warehouse. We do not have a designated area or a playroom for children under this age.
Should I bring tile and cabinet samples? Yes, and we have utility carts that we make available for you to carry your heavy samples.
Planning your visit.
How do I make the most of my Tropical Stone Experience?
Browsing at Tropical Stone is always encouraged.We invite you to visit us and view the vast and varied collection of natural stone available for your project while enjoying our well-lit, inviting indoor “art” gallery.
Please note that Tropical Stone does not return this fee to the customer directly – it is up to the fabricator to issue this credit to the client or client’s contractor at time of final billing.