Frequently Asked Questions
What is Tropical Stone?
Established in 2001, Tropical Stone is a natural stone wholesale distributor dedicated to bringing you an impressive experience while selecting your finest ornamental stone from hundreds of colors and patterns of natural stone from different parts of the world.
We work with many Contractors, Designers and Fabricators to bring the natural beauty of stone to any size project, but we do not do the actual cutting and installation.
Our Main Warehouse
The main Warehouse showroom is 58,000 square feet, and houses hundreds of different types of granite, marble, onyx, soapstone and limestone. Read about our warehouse and safety protocols here.
Is Tropical Stone Open to the Public?
Yes. We are open to the public. We prefer appointments so that a member of our customer service staff will be available to assist you with your stone selection.
What Are Your Hours?
We are open Monday through Friday, with selected Saturdays. See our full schedule of hours as well as to make an appointment.
Do You Move Slabs on Saturdays?
No. We do not have a full staff on Saturdays, so cranes used to select individual stone “slabs” are not in operation on Saturdays.
Customers may ask to have their slabs made “viewable” for tagging prior to Saturday. Reach out to us to find out how.
Can I Move Slabs On My Own?
Absolutely not. Do not attempt in any circumstances to move slabs. Only our staff can perform this task in our warehouse.When visiting Tropical Stone, your safety is very important to us, so we ask your cooperation in following these safety guidelines.
How Do I Get to Tropical Stone?
We are located in Malvern, Pennsylvania, which is approximately 25 miles or 35 minutes, West of Center City Philadelphia.
Please click here for more direction and contact details.
Are Children Allowed in Your Showroom or Warehouse?
This is not a safe environment for children, so we strongly recommend that you make arrangements not to bring them. Children under the age of 13 are not allowed in the warehouse. We do not have a designated area or a playroom for children under this age. Children are not allowed in strollers in the warehouse.
Should I Bring My Tile and Cabinet Samples?
Yes! We highly recommend bringing your tile and cabinet samples. We have utility carts that are available for you to carry heavy samples.
Please click here to contact us for any additional questions or to schedule an appointment.
Planning Your Visit
How to make the most of your Tropical Stone experience? Click here to read our Planning Your Visit Page.